Frequently asked
Are the fragrances authentic?
Every reference we list is purchased through authorised wholesale channels and supplied in sealed retail packaging with its original batch code.
How quickly do orders ship?
In-stock references are picked and despatched within one business day. Tracking is issued by email as soon as the consignment leaves our facility.
Do you ship internationally?
Yes. We despatch to buyers in over 40 markets. Aerosol and alcohol-content restrictions apply to some destinations and carriers; our desk will confirm at checkout.
Can I return an item?
Unopened items in original sealed packaging may be returned within 14 days of delivery. Opened fragrance cannot be accepted back for hygiene reasons.
Do you offer wholesale or case pricing?
Yes. Tiered trade pricing is available for retailers, duty-free operators, hospitality groups and corporate gifting. Write to our desk with your requirement and case quantities.
Which documents are issued with a trade order?
A commercial invoice, HS codes and a packing list are issued with every consignment. Additional export documentation can be prepared on request.